Nepos | Updates

By Paul Lunow

Nepos – In Constant Dialogue with the Target Group

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Dear Companists,

Since we started developing the UI+ and the Nepos Tablet, we have attached great importance to involving the target group in the process. Through tests and interviews with over 300 people, we repeatedly put our development steps to the test and critically reflected on the results - always with the goal of creating the best product for our users.

As part of the second long-term study (December 2017 to February 2018), we conducted a series of qualitative interviews with our test subjects. We wanted to learn more about user behavior and how to integrate the tablet into the everyday life of seniors. We wanted to listen to seniors' wishes and suggestions for improvement and better understand what an elderly person expects from a tablet.  

Without delving too deeply into the study, I would like to share a few insights and original comments from the test subjects in this update with you.

 

Senior citizens also have an interest in technology

We started by asking why the test subjects participated in the study and what motivated them to test the tablet. Contrary to what might be expected, more than 50 percent of the testers stated that their interest in technology or the desire to understand how the Internet works prompted them to participate in the study.

Not surprisingly, the majority of testers simply started using the tablet, tried out the functions and largely refrained from using the operating instructions. A nice proof for us that our UI+ fulfills exactly what we promise: A universal user interface with a simple logic that is quick and easy to grasp, which uses the same skills for all applications. Be it writing emails, shopping on the Internet, or online banking.

 

Nepos - Quote 1

 

Social integration thanks to the tablet

A central question that is of fundamental concern to us is whether the tablet and communication via digital channels also lead to greater social integration among older people. 50 percent of the test subjects answered affirmatively in our interviews. Testers also repeatedly mentioned the argument that especially when one loses mobility, the tablet has great potential for communicating with the social environment.

"It's a real escape from loneliness. You can build a network there"

"It is a communication aid when I think further, or to even older people who should learn this too because they can really participate in society."

 

Nepos - Quote 2

 

The results of the study have also confirmed how important it is to remain in constant dialogue with our target group in order to better understand the specific needs of the 65+ generation. Elderly people in particular often feel that they are not understood. Only by listening does one find suitable solutions, which is why we are also pleased with this statement:

"Excellent. You can empathize with us and you still speak German, not just Internet."

 

We will be happy to provide you with excerpts from the study if you are interested. Just leave a comment in English, German, or Internet ;-)

We give it 100 percent every day - but we would also like to reach 100 percent in financing through Companisto. Therefore we are still looking forward to your support.

 

Best greetings,

Paul



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